This notice explains how Likkletek Limited, trading as LTS (Likkletek Trade Solutions) (“LTS”, “we”, “us”, “our”), collects and uses your personal data when you visit trade.likkletek.com or request a free business review. We are committed to protecting your privacy and handling your data in line with the UK GDPR and the Data Protection Act 2018.
1. Who we are
LTS is a trading name of Likkletek Limited, a company registered in England and Wales (company number [INSERT COMPANY NUMBER]), with its registered office at [INSERT REGISTERED ADDRESS].
For the purposes of data protection law, Likkletek Limited is the data controller responsible for your personal data. If you have any questions about this notice or how we handle your data, contact us at [INSERT EMAIL ADDRESS].
2. What we do
LTS helps tradespeople and mobile-service businesses find practical tools to run their business. We offer a free business review, recommend third-party tools and services that may suit your needs, and refer you to those providers. We may earn a referral commission if you sign up with a provider we recommend. LTS is not a software developer, and recommendations are made on the basis of what we believe fits your business.
3. The personal data we collect
When you complete our business review form, we collect the information you provide, which may include:
- Business details: business or trading name, trade or service type, and team size.
- Contact details: your name, email address, mobile number, preferred contact method, best time to contact you, and your postcode or service area.
- About how you work: how you currently manage jobs, the tasks that take up your time, and the improvements you are looking for.
- Any additional information you choose to include in the free-text field.
- Consent records: whether you agreed to be contacted about your review and whether you opted in to marketing.
We also automatically collect limited technical information to understand where enquiries come from, such as the page URL and any campaign tags (UTM parameters) in the link you arrived through. [IF YOU ADD ANALYTICS OR COOKIES, DESCRIBE THEM HERE — SEE SECTION 9]
4. How and why we use your data
We use your personal data for the following purposes, each with a lawful basis under the UK GDPR:
- To carry out your free business review and contact you about it — on the basis of your consent, and our legitimate interests in responding to your enquiry.
- To recommend and refer you to third-party tools — on the basis of our legitimate interests in operating our referral service and, where relevant, your consent.
- To send you marketing about relevant tools and offers, only if you have opted in — on the basis of your consent. You can withdraw this at any time.
- To understand where enquiries come from and improve our service — on the basis of our legitimate interests.
- To comply with our legal and regulatory obligations — on the basis of legal obligation.
5. Who we share your data with
We do not sell your personal data. We may share it with:
- Third-party providers we refer you to, where you ask us to or where it is necessary to arrange an introduction. These providers are separate data controllers with their own privacy notices, and we recommend you review them.
- Service providers who help us operate, such as our website host and the tools we use to store enquiries (for example, Google, where lead data is held). These act as our processors and only handle data on our instructions.
- Authorities or advisers, where we are required to by law or to protect our legal rights.
Some providers may process data outside the UK. Where they do, we take steps to ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Agreement or adequacy regulations. [CONFIRM YOUR PROVIDERS AND THEIR LOCATIONS]
6. How long we keep your data
We keep your personal data only for as long as necessary for the purposes above. Enquiry and referral records are typically kept for [INSERT RETENTION PERIOD, e.g. 24 months] after our last contact, unless we need to keep them longer to meet a legal obligation or resolve a dispute. Marketing consent records are kept until you withdraw consent and for a reasonable period afterwards to evidence your preferences.
7. Your rights
Under data protection law, you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased in certain circumstances;
- restrict or object to how we use your data;
- data portability, where applicable;
- withdraw consent at any time, without affecting processing carried out before withdrawal.
To exercise any of these rights, contact us at [INSERT EMAIL ADDRESS]. We will respond within one month. You will not usually have to pay a fee.
8. Marketing
We will only send you marketing if you have opted in. Every marketing message includes an easy way to unsubscribe, and you can opt out at any time by contacting us at [INSERT EMAIL ADDRESS]. Withdrawing marketing consent will not affect our handling of your business review.
9. Cookies and analytics
Our website uses only the cookies necessary for it to function by default. [IF YOU ADD GOOGLE ANALYTICS, A META PIXEL, A LINKEDIN INSIGHT TAG, OR SIMILAR, DESCRIBE THEM HERE AND ENSURE THEY LOAD ONLY AFTER CONSENT. LINK YOUR COOKIE POLICY.]
For more detail, see our Cookie Policy: [INSERT LINK].
10. How we protect your data
We take reasonable technical and organisational measures to keep your data secure, including transmitting form submissions over an encrypted connection and limiting access to the information we hold. No method of transmission or storage is completely secure, but we work to protect your data and to notify you and the relevant authority of any breach where we are required to.
11. Complaints
If you are unhappy with how we have handled your data, please contact us first at [INSERT EMAIL ADDRESS] so we can try to put things right. You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO), at ico.org.uk or by calling 0303 123 1113.
12. Changes to this notice
We may update this notice from time to time. Any changes will be posted on this page with a revised “Last updated” date. Please check back periodically.
Ready to see what LTS can do for your business? Get your free business review →
This notice is provided as a starting template and does not constitute legal advice. Please review it against your actual data practices and, where possible, have it checked by a qualified adviser before relying on it.